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.I accept responsibility for the contents and property of the Auscamp Alpine Lodge. I am aware that any breakages or missing items must be reported immediately to management and that the Lodge is to be left in a reasonably tidy condition.
Auscamp Alpine Lodge/ Auscamp Mountain Lodge will not be held accountable or responsible for any damage or loss of personal belongings during the extent of stay at the accommodation or whilst on Mount Buller.
Please remove all food, garbage and bottles from the Lodge on departure (and place in designated rubbish huts) and ensure that all cutlery, crockery, glassware, pots and pans are left clean and put away. ANY CLEANING DEEMED EXCESSVIE WILL BE CHARGEd TO THE GUEST
Cancellation within 30 days NO refund will be given. Cancellation within 45-30 days 50% can be refunded. Cancellation prior to 45 days a full refund less 20%, booking fee applies.
If you arrive early, you can leave your belongings in the storage room or TV room downstairs.
I hereby acknowledge that the credit card details below are held as a security only on our accommodation. I authorize Auscamp Mountain Lodge to hold my credit card details as a bond, with up to the amount to cover the cost of ADDITIONAL accommodation, and any excessive cleaning fees, or breakages that may occur during occupancy of the property.
Auscamp Alpine Lodge/ Auscamp Mountain Lodge will destroy all copies of credit card details once total balance of any outstanding cost is settled.
No refund will be given.
SECURITY AND ACCESS CODES
The main lodge entrance downstairs has a security- coded door and you require your code access numbers. It is in everyones interests to maintain the confidentiality of these codes. We recommend that the lodge access code be given to all members of your party.
YOU MUST REMEMBER TO TAKE THE ACCESS CODE WITH YOU..
All occupants must contribute to the duties of the lodge. Duties include; cleaning and putting away as you go in the kitchen, cleaning the bathroom once you are finished occupying the space, packing away any belongings to the lodge or yourself before exiting the building and reporting any faults or damage immediately to the manager. Please run the vacuum over the rooms you occupied to leave them clean.
You will be allocated a bedroom for your stay at the lodge. Do not move into vacant rooms as they can be allocated later. There are 5 Bedrooms in the lodge.
Where possible, family/ groups are kept together in their own room. During peak periods however, it may be necessary to split a group and/or place additional persons in with your family/ guests.
Permission from the group leader is required prior to inviting guests into Auscamp Alpine Lodge facilities, and their behaviour is the responsibility of that who booked the accommodation.
Conditions of entry; Auscamp Alpine Lodge is family friendly lodge. There is to be limited to zero noise between 10pm and 6am. As of 10pm, paying guests are to be the only occupants of the building. There are great social areas located in the village centre.