Coal Creek Motel

A Government issued valid ID proof is needed for Booking.

No prepayment is needed.

Cancellations or modifications until 2 days before arrival is free of charge. Cancellations or modifications within 48 hours of arrival or no show will result in either no refund, if the booking cost has been paid in advance, or the total cost of the booking will be charged. School & Public Holidays, Holiday periods: 7 days’ notice required for cancellations or amendments otherwise no refund will be given or the total booking cost will be charged. Group Bookings (more than 5 units): A 50% non-refundable deposit of the total amount is to be paid 14 days prior to the arrival date, to secure the booking. The remaining amount is to be paid 7 days prior to arrival, which is non-refundable once paid. Please note: If cancelling a booking via email, do not consider the booking cancelled until we have acknowledged the cancellation by return email. Otherwise, please give us a call on +610492897718.

The total price of the reservation will be charged in case of No-Show.

One child under 16 years is charged AUD 40 per night when using existing beds.

All children under 2 years are charged AUD 20 per night for children's cots/cribs.

The maximum number of extra beds in a room is 1.

Check-in starts after 2:00 PM.

Entry into Coal Creek Motel is conditional upon supply of a valid photo I.D and a credit/debit card (should have the physical card on hand for sighting. Eftpos cards won't be accepted). For payment, we accept Visa, Mastercard, Eftpos and American Express (there is a 2.75% surcharge for AMEX cards). In case you do not have a credit/debit card, then we take $100 cash deposit as security, which is returned to you during check-out, after your room is checked. Full payment for your stay will have to be made on the day of arrival as well, unless it has been paid prior to your arrival. If, in the course of a guest’s stay, and/or any guests or visitors of that room, any unforeseen expenses become apparent, the guest’s credit card or deposit will be charged an amount appropriate to the expense incurred, at a rate determined by the management of the Coal Creek Motel. Smoking or lighting candles/incense sticks/ oil burners inside the rooms is STRICTLY PROHIBITED. Unit degradation - such as vomit, bodily waste, stolen or damaged unit items found or any problem resulting in the room being withdrawn from its availability, will incur a minimum charge of $200, plus a daily room rate to be advised by the management, until the room is considered to be in a saleable condition. Extra cleaning charges will apply if, on departure, your room is not left in a fairly clean state.
No Pets Allowed – any guests breaching this rule will face immediate eviction, without a refund, and a cleaning charge of $200 will apply. Lost or stolen keys - minimum $100 charge. Cooking in rooms is strictly forbidden by Health Authorities - with the exception of the use of the kettle, toaster and microwave. Due to fire regulations, management must be aware of the number of guests in all rooms.