The Great Escape Lofts

* We accept Visa and MasterCard only.
* A deposit of one night of the full tariff is required to secure the booking and paid only by the Primary Guest. The Great Escape Lofts does not ‘hold’ properties without a one night deposit.
* If the arrival date is within 48 hours of your booking date, the full tariff is required to secure your booking.
* In the event that the full 1 night deposit is not received, The Great Escape Lofts has the right to re-let the property.
* The balance of the full tariff amount, must be received in full, before occupancy.
* Any advertised promotions are not valid in conjunction with other promotions, discounts, charity prizes or vouchers.
* If you have booked through an Agent website, the payment requirements of this site will apply to your booking.
PRIMARY GUEST REGISTRATION AGREEMENT
* When booking with us you accept that;
a. While you are in occupation, you are fully responsible for all breakages and damage caused to the apartment, its furniture and fittings, and/or any consequent loss suffered by the Property Owner.
b. All fixtures, fittings, furniture and appliances are assumed to be in good working order at the
commencement of your stay, and in the event that any item is not in good working order at the commencement of your stay, you must notify us immediately, so that the condition of the item can be recorded at that time.
c. If we have not received notification from you, any damage will be deemed to have been caused by you.
d. Any breakages, damage/loss or injury which occur during your occupation must be reported to us prior to your departure, and either replaced to the satisfaction of Management, or paid for prior to departure at an amount determined by Management at their absolute discretion. The Great Escape Lofts reserves the right charge any necessary monies from the credit card provided.

PAYMENT
* We accept Visa and MasterCard only.
* A deposit of one night of the full tariff is required to secure your booking
* In the event that the full 1 night deposit is not received, The Great Escape Lofts has the right to re-let the property.
* The balance of the full tariff amount, must be received in full, before occupancy.
* If you have booked through an Agent website, the payment requirements of this site will apply to your booking.

CANCELLATIONS AND VARIATIONS
* All monies paid, including bookings where initial one night deposit has been paid or bookings where full
payment has been made, are non-refundable.
* Where a guest elects to cancel their booking, if the arrival date is greater than 7 days from date of arrival, no changes will be permitted, and any monies paid will be forfeited in lieu of the same apartment being re-let for the same period for the same amount. We will make every effort to re-let the property for the same amount within the given time frame and if successful, will refund to the booking party all monies paid less an Administration Fee of $100 which covers the cost of amendments and administration to the booking, and any credit card charges. If the property can only be booked for a lesser amount, guests will forfeit the $100 Administration Fee and the difference in the booking price. If the apartment cannot be re-booked, all monies paid will be forfeited. Guests are responsible for contacting us to check that the apartment has been re-booked. If the booking was made through a third-party booking platform, including but not limited to VRBO, TripAdvisor or Booking.com, the commission amount normally charged by the third-party platform to The Great Escape Lofts will instead be deducted from the monies paid by the guest in addition to the $100 Administration Fee.
* Where a guest elects to cancel their booking 7 days or less before their arrival date, Great Escape Lofts will not attempt to re-let the property, the booking is non-refundable, and no changes will be permitted.
* The Great Escape Lofts reserves the right to cancel any booking if we deem the booking to be not suited to the property, or if the booking is in breach of any of our Terms and Conditions.

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Our apartments are NOT suitable for children and babies.
If you are found to have children or babies with you, you will be asked to leave immediately and forfeit all monies paid.

Check-In after 02:00 PM

Strict NO Pet Policy
If you are found to have an animal on the premises you will be asked to leave and all monies paid will be forfeited.

Strict NO Children/Infant
If you are found to have children on the premises you will be asked to leave and all monies paid will be forfeited.

No Smoking Policy
Smoking is only allowed outside , 4 metres away from entrances of apartments.

There is a minimum $250 room recovery fee charged for guests who fail to comply with our no smoking policy. In order to recover the extensive costs of restoring guest rooms to a smoke free condition.